Digital | Insight | Strategy

Cutting the long
story short.

It's complex out there. Making informed decisions has never been more difficult - or more important. Let us be your filter, removing the noise and leaving you with the most relevant and game-changing thinking as the loudest signal ~

Your decisions made better.

Economies, markets, technologies and trends are in a constant state of flux, urging organisations to continuously respond and innovate. The mind-set must be pro-active rather than reactive and customer-focused rather than self-directed.

We'll help you to think differently and identify ways to transform your business into a responsive, digitally-mature organisation. Together, we can create a cohesive strategy that is both enlightened and commercially intelligent.


Combining a strategy-led approach with business insight and a deep understanding of technology, we help organisations maximise their investment in digital and improve the customer experience.


Break silos, generate ideas and see the road ahead


Align initiatives and develop a common vision of success


Make the right choices and avoid expensive mistakes


Analyse, understand and optimise the Customer Experience

Evidencing Success

  • A digital transformation

    Swindon & Wiltshire LEP

    Strategy and technology implementation of an integrated digital platform.

  • De'Longhi Bean to Cup Coffee Machines

    Marketing Strategy

    Growing brand awareness and sales for an under-penetrated product category.
  • Customer Insight

    Leading Financial Services Provider

    Customer experience analysis and strategy for a better self-service.


    We are a team of digital experts with global experience, having worked with some of the world's most respected Consumer Goods, Financial Services, Hospitality, Public Sector, Retail and Healthcare companies.

    A partner you can trust.

    "Rika consultants possess a rare combination of knowledge about the latest trends in Customer Experience, the technical ability to execute on them, and the experience to do so effectively."

    - Ivailo Ivanonv, Senior Product Manager at Progress

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    Rika Digital

    Rika is a trading name of JK Digital Consulting Limited,
    registered in England & Wales No 9980411, VAT Registration No 250 1028 61